Privacy policy — Allo Taxi Madelmont

This policy explains how the personal data of visitors and users of the Allo Taxi Madelmont website is collected, used, protected and retained.

1. Data Controller

For processing activities related to website publishing, technical administration, security and operation, the data controller is:

Djofactory
Sole trader – micro-enterprise
24 Place d’Avesnières, Novagroup Building
53000 Laval, Mayenne
France
Telephone: 07 57 59 89 71
Website: www.djofactory.fr

When the information concerns a transport request, booking or commercial enquiry addressed to Allo Taxi Madelmont, it may be forwarded to:

Allo Taxi Madelmont (ATM)
Sole trader – micro-enterprise
Laval, 53000 Mayenne
France
Telephone: 06 03 96 69 64

Depending on the purpose of the processing, Djofactory and Allo Taxi Madelmont may act as separate data controllers for operations falling within their respective activities.

2. Data That May Be Collected

The following data may be collected:

first name and surname;
telephone number and, where applicable, email address;
the content of the message or request;
information required for a transport request or booking;
technical browsing data, such as the IP address, device type, browser, pages viewed and security logs;
cookie preferences, where a consent management tool is used.

Please do not provide sensitive data or information that is not necessary for processing your request.

3. Purposes and Legal Bases

The data may be used to:

respond to contact, information or booking requests, on the basis of pre-contractual measures, the performance of a contract or the legitimate interest in responding to users;
organise and provide the requested transport services;
ensure the operation, maintenance and security of the website, on the basis of Djofactory’s legitimate interest;
comply with applicable legal, accounting or administrative obligations;
measure website traffic or use non-essential services only where the user’s consent is required and has been obtained.

4. Mandatory Information

Information identified as mandatory in a form is required in order to process the request. Without this information, it may not be possible to respond to the user or arrange the requested service.

5. Data Recipients

Data is accessible only to persons who need it in order to process the request, including Djofactory, Allo Taxi Madelmont and, where necessary, their authorised technical service providers.

Personal data is not sold. It may be disclosed to the competent authorities where required by law.

6. Data Retention Periods

contact or information requests: for the time required to process the request, then for a maximum of three years after the last contact where such retention is justified;
data relating to a contractual relationship: for the duration of the relationship, then for the applicable statutory limitation or retention periods;
technical and security logs: for the period strictly necessary for the security and proper operation of the website;
cookie choices: for a period appropriate to the service, generally six months before consent is requested again.

Data may be archived for a longer period where required by law or where necessary for the establishment, exercise or defence of legal claims.

7. Cookies and Trackers

The website may use cookies that are strictly necessary for its operation and security. These cookies do not always require the user’s consent.

Audience measurement, advertising or third-party service cookies that require consent must only be placed after the user has accepted them. Users must be able to accept or refuse them and withdraw their consent as easily as they gave it.

Browser settings may also allow users to delete or block cookies, but certain website features may then be limited.

8. Data Security

Reasonable technical and organisational measures are implemented to protect data against unauthorised access, loss, alteration, disclosure or destruction.

Despite these measures, no electronic transmission or storage method can be guaranteed to be completely risk-free.

9. Transfers Outside the European Economic Area

Data is not intended to be transferred outside the European Economic Area. If a technical service were to involve such a transfer, the safeguards required by the applicable regulations would need to be put in place.

10. Your Rights

Depending on the circumstances and the legal basis of the processing, you may exercise the following rights:

the right to access your data;
the right to rectify inaccurate or incomplete data;
the right to erasure;
the right to restrict processing;
the right to object;
the right to data portability where applicable;
the right to withdraw your consent at any time.

To exercise your rights, you may contact Djofactory by telephone at 07 57 59 89 71 or by post at the address indicated above. Proof of identity may be requested only where necessary to verify the identity of the applicant.

11. Complaint to the CNIL

If you believe that your rights have not been respected, you may lodge a complaint with the French Data Protection Authority, the Commission Nationale de l’Informatique et des Libertés (CNIL): www.cnil.fr .

12. Third-Party Links and Services

The website may contain links to external services. These services have their own privacy policies. Djofactory and Allo Taxi Madelmont are not responsible for the practices of such third-party websites.

13. Changes to This Policy

This policy may be updated to reflect changes to the website, the services offered or applicable regulations. The version published on this page is the version currently in force.

Last updated: 23 June 2026.
Website published, designed, created and hosted by Djofactory .